Last updated: April 2026

This policy outlines how South City MCR collects, uses, and protects your data.
The goal is transparency and security, ensuring your creative projects and personal details stay private.

1. Data Collection

Information is only collected when it is necessary to provide studio services or communication.
This includes:
-Enquiries & Bookings: Name, email, phone number, and project details provided via contact forms or direct email.
-Newsletter: Email addresses provided specifically for studio updates and news.
-Technical Data: Anonymous information such as IP addresses and browsing patterns via cookies to help improve the website experience.

2. How Data is Used
Your information is used strictly for:
-Managing studio bookings and project communication.
-Sending requested updates or newsletters (which you can opt-out of at any time).
-Maintaining studio security (if visiting the physical premises).

3. Third-Party Sharing
Your data is never sold. It is only shared with essential service providers required to run the business, such as:
-Email service providers (for newsletters).
-Booking or invoicing software.
-Web hosting platforms.
These providers are all compliant with UK data protection standards.

4. Data Retention
Project files and contact details are kept only as long as necessary for professional record-keeping or until you request their removal.

5. Your Rights
Under UK GDPR, you have the right to:
-Access the personal data held about you.
-Request that your data be corrected or deleted.
-Withdraw consent for marketing at any time.

For any data-related enquiries or to be removed from the mailing list, please contact mail@southcitymcr.co.uk.